Supplier Direct : Purchasing guide

Published on December 4, 2023

Why buy on supplier direct :


Competitive prices : You benefit from very competitive prices by buying directly from popular suppliers, which can give you significant savings compared with traditional channels.

Direct import :
The direct import option gives you access to a wide range of products, often difficult to find elsewhere. This means a greater variety and unique options.

Transparency of availability :
You will be informed quickly, within 72 hours, if certain products in your order are not available from the supplier. This avoids unnecessary waiting and allows you to adjust your order accordingly.

Proactive out-of-stock communication :
No back orders are kept, which means that if a product is not available, it is removed from the order rather than being put on hold, ensuring that you won’t receive products at a later date when you might not need them anymore.

Arrival dates visibility :
Arrival dates are specified, even though they may vary for reasons beyond the seller's control. This allows you to plan accordingly and better anticipate the arrival of your products.

Commitment to quality :
The return policy for quality problems or errors in the order, subject to approval by the seller, demonstrates a commitment to customer satisfaction and the quality of the products offered.



In order to fully satisfy your accessory needs, we would like to inform you that our direct purchase service for preserved roses from our supplier RoseAmor is now operational, including a brand new option: "Add a combination".

Supplier Direct - New Rose Amor features - Add a combination

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ORDER ONLINE AND SAVE

  • 5% on any orders of $100 or more of accessories at regular price**
  • 15% on any orders of $500 or more of accessories at regular price*
  • 20% on any orders of $1000 or more of accessories at regular price*

* Discount is applicable on all in stock items at regular price. Not applicable on any items either on sale, on liquidation and/or with quantity pricing. All backorders must be accepted within 30 days. This rebate is not applicable on handling, delivery charges and applicable taxes.

** 5% discount applicable for all orders of $100 or more purchase. This discount is applicable to our online registered customers, directly on our website. This rebate is not applicable on handling, delivery charges and applicable taxes.

The customer must respect their account conditions and terms. We reserve the right to end this offer, without notice.

You are being transferred to our supplier direct webpage. This webpage is conceived to offer you a range of our most demanded products at competitive prices. In order to have access to these advantages, we request you to accept the sales conditions that are specific to this part of our website. Please click below to agree to the following conditions:

  • Orders placed on the supplier direct website cannot be cancelled.
  • If a product is unavailable from the supplier, we will advise you no later than 72 hours after your order. Affected products will be automatically removed from your order.
  • The minimum order quantity is the displayed case size.
  • Returns will only be accepted for quality issues including broken product, missing product, or defective product. No other returns will be accepted. Returns need to be approved by a representative before claims are accepted.
  • Flore Bella cannot guarantee the availability of products offered on the website.
  • The order date on the website is reflective of the anticipated arrival date in our warehouse. All orders are subject to change.

We hope you enjoy your customer experience!

Flore Bella